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Privacy Policy

Zulch (“Zulch”, “we”, “us”, “our”) Privacy Policy. We understand that your privacy is important and commit to protecting it. All your personal information is always handled securely and safely. We are bound and work in inherance to the Australian privacy laws. As the customer you acknowledge that the collection and use of your personal information is necessary in order to trade with Zulch.

Why Do We Collect Your Information?

Zulch collects personal information for the following reasons including:

  • To enable you to purchase and receive our products
  • To develop our service
  • To provide you with offers or promotional discounts

How We Collect Your Information

Zulch collects your information when it is supplied by you in one of the following methods:

  • When you place an order
  • Register on our website
  • Enter a promotional competition
  • Provide us with customer feedback

Who Will See This Information?

Zulch will only pass on customer information to organisations involving third parties who are relevant to and required in the processing, shipping and delivery of your order. Although in some instances by law, Zulch may be required to provide your information to government authorities, in relation to public health and safety, along with the prevention and detection of illegal activities.

What Emails Will Your Receive From Us?

Zulch will only keep a record of your email address if you choose to register your details with us. Customers who are registed with Zulch can receive information regarding sales and promotional offers. If you receive marketing from Zulch and wish for this to stop, please contact us and we will remove you from the mailing list.

Third Party Websites

Please be informed that this privacy policy relates only to Zulch. If you click on a link or a banner when on our website, you may be taken to a third party website. Zulch will not be accountable for any third party website.

Updating Your Personal Information

You can access or update your personal information at any time. If you wish to do this please contact us.


The security of your personal information is paramount. Although, like other organisations, we cannot 100% guarantee the protection of your personal information, as no system is completely secure. We cannot accept liability for loss, theft or misuse of any personal information which you have supplied to the website, if there is a breach in security.


Like other websites, our website uses ‘cookies’. Cookies is the term used to describe small data files that are stored onto your computer after visiting a website. They are used to personalise your online shopping experience. Cookies can eradicate the need to enter information of which you have previously entered into the site. Cookies subsequently allow for the continuous improvement of the reliability and functionality of the website. This allows our team of professionals to assess the effectiveness of our online advertising presence. Acquiring a cookie will only give us access to the data stored within the cookie. It will not allow us access to any information stored within your computer. Functionality difficulties may occur as a result of configuring your web browser to not accept cookies.

Changes To Our Privacy Policy

Every now and again we may change or update our privacy policy and procedures without notice. This is in accordance with legislative changes and customer expectations.